
We are a U.S. Import, Export Trading Firm based in Ellicot City Maryland since 1997 specializing in innovative LED Flashlight, LED Torch, Electronic Gifts, Medical First Aid Kits, Export Brokerage, Export Management, Business Marketing Consultation and Supplier of Promotional Products.Our Business Philosophy: As movers and managers of products and information on a global basis, Interexchange Trading Firm believes that an open and competitive commerce will enrich us as a nation. It spurs us to innovate, it connects us with new customers. Interexchange Trading Firm is completely committed to customer service...if you have any questions or problems or just to say Hi... e-mail us. mailto:support@e-light.us
Interexchange Trading Firm,LLC
E-mail: mailto:staff@e-light.us
By standard mail:
Interexchange Trading Firm, LLC
P.O. Box 1034
Columbia, Maryland 21044
mailto:staff@e-light.us
By phone: 1-800-479-4159
(between 9 a.m. and 8 p.m. EST)
Shipping Information: DELIVERY FROM ONCE ORDER IS RECEIVED AND VERIFIED TO DOOR 5 TO 7 BUSINESS DAYS
Refund, Returns and Cancellation Policies: Please contact customer service priior to all returns for a return number. Returns will not be accepted at shipping dock without the R number Returns should be full case and in good resellable condition.
Frequently Asked Questions:
How do I order the E-Light?
Order on line or call to our customer service department at 1-800-479-4159 and one of our customer service reps will take your order over the phone.
How long does the E-Light take to ship?
Once order is processed and verified 5 to 7 business days.
How do I track my order?
Follow the tracking link on product page.
What functions does the E-Light have?
1. Moble phone emergent charger
2. High power LED lighting
3. AM/FM radio
How can the E-Light work without batteries?
This product's high power brushless generator, generates the power to charge its inside 600 mah/3.6V NI-MH battery.
How long do I crank te handle for power?
Hold the unit and crank the handle at the speed of 2 to 3 circles per second for about i minute.
Is there a warranty?
There is a five year warranty on all moving parts.
What if I'm not satisfied?
There is a 30 day money back guarantee only if product is in good condition.